Services & Amenities

There are so many perks to campus living!

All residents have access to a variety of campus resources that support intellectual growth, healthy lifestyles, and personal safety. Life at UBC Okanagan is truly a home-away-from-home where residents can pursue their academic and personal goals in a safe, comfortable, and fun environment.

Stay Connected

At university, reliable communications tools are a must—for learning purposes and to stay in touch with family and friends. Student Housing provides internet access through UBC’s wireless internet service, UBC Secure, which is available free for all UBC faculty, staff and students, as well as guests and affiliates. A Campus-Wide Login account is required to access the ubcsecure network. For more information, or to access wifi supports, visit our FAQ page.

Dining on Campus

Students who live in Cassiar, Valhalla, Nicola, Kalamalka, Purcell, Skeena, Similkameen and Nechako purchase a mandatory meal plan. Those who live in the Cascades and Monashee can choose to purchase an optional meal plan for convenience and extra savings. Meal plan dollars are valid at participating campus food outlets and many off-campus partner locations.


Mail & Parcels

All mail addressed to residences is delivered to the Nechako Housing Office, and is available for pick up daily. Find out your mailing address, or learn more about the process of receiving mail and parcels on our FAQ page.

Bed Linens

Student Housing does not provide bedding or bath linens. You can bring your own from home, or buy linens.

  • The UBCO Bookstore sells bedding (and other dorm room must-haves)! Order online to have your bedding ready for pick-up at the Bookstore on move-in day.
  • Or visit Campus Linens of Canada, which can deliver to residence before you arrive in September.

What size of bedding you’ll need:

Suite type Sheet Size
Studio Queen
One bedroom Queen
Single room / Single Connected room Twin XL
Four bedroom Twin XL

Maintenance Services

Getting something fixed is easy. Residents can use the Online Service Centre to request maintenance or repairs in their suite. We try to respond to requests within two business days.


Sustainability is a shared value at UBC. All residents are expected to use recycling facilities frequently and properly, especially when moving in or out.

Safety & Security

UBC is a safe campus. Residents can call Safewalk for an escorted walk home or simply pick up a 24-hour blue phone to connect with UBC Security. There are regular nightly patrols of residence properties and resources to help students prepare for an emergency and prevent crime.


Live well to learn well. UBC students have access to health services located in the University Centre. There are also many online resources available on wellness topics such as alcohol and drug use, stress, depression, and sexual health.

Residence Life

When you live in residence, there’s always something to do and ways to meet people. All residences have common gathering spaces for casual socializing and Residence Advisors who plan activities. UBC is also well known for world-class athletics, guest speakers, and recreation programs. Learn more here.

Front Desk

Front Desk services are located at Nechako Residence. This is the place to ask a question, pay fees, pick up mail, or borrow sports equipment. For hours and location, head here.


How convenient! Laundry machines operate on a card system—no need to collect coins. Students buy a card at a cost of $5. Machine locations: Monashee Place, Purcell, and Skeena basements, and each floor at Cassiar, Kalamalka, Nicola, Valhalla, Lower Cascades Building C, and Upper Cascades Building J.

Cycling & Parking

Cycling to class and other activities around campus and the region is convenient and healthy. Bike storage facilities are available at Monashee Place and Purcell, the Residence Bicycle & Sporting Equipment Storage Request form is available online. Limited parking is available for a fee.