Services & Amenities
There are so many perks to campus living!
All residents have access to a variety of campus resources that support intellectual growth, healthy lifestyles, and personal safety. Life at UBC Okanagan is truly a home-away-from-home where residents can pursue their academic and personal goals in a safe, comfortable, and fun environment.
Stay Connected
At university, reliable communications tools are a must—for learning purposes and to stay in touch with family and friends. Student Housing provides internet access through UBC’s wireless internet service,
UBC Secure, which is available free for all UBC faculty, staff and students, as well as guests and affiliates. A
Campus-Wide Login account is required to access the ubcsecure network. For more information, or to access wifi supports, visit our
FAQ page.
Dining on Campus
Students who live in Cassiar, Valhalla, Nicola, Kalamalka, Purcell, Skeena, Similkameen and Nechako purchase a
mandatory meal plan. Those who live in the Cascades and Monashee can choose to purchase an
optional meal plan for convenience and extra savings. Meal plan dollars are valid at participating campus food outlets and many
off-campus partner locations.
Mail & Parcels
All mail addressed to residences is delivered to the Nechako Housing Office, and is available for pick up daily. Find out your mailing address, or learn more about the process of receiving mail and parcels on our FAQ page.
Bed Linens
Student Housing and Hospitality Services does not provide bedding or bath linens—you must bring your own. For extra convenience, Campus Linens of Canada offers online sales of high-quality bed and bath linens and is approved to deliver products to residence before students arrive in September. Check our important dates for timely delivery to residence. Bedding Guide:
| Suite type |
Sheet Size |
| Studio |
Queen |
| One bedroom |
Queen |
| Single room/connected single |
Twin XL |
| Four bedroom |
Twin XL |
Maintenance Services
Getting something fixed is easy. Residents can use the
Online Service Centre to request maintenance or repairs in their suite. We try to respond to requests within two business days.
Recycling
Sustainability is a shared value at UBC. All residents are expected to use recycling facilities frequently and properly, especially when moving in or out.
Safety & Security
UBC is a safe campus. Residents can call Safewalk for an escorted walk home or simply pick up a 24-hour blue phone to connect with UBC Security. There are regular nightly patrols of residence properties and resources to help students
prepare for an emergency and
prevent crime.
Health
Live well to learn well. UBC students have access to health services located in the University Centre. There are also many
online resources available on wellness topics such as alcohol and drug use, stress, depression, and sexual health.
Residence Life
When you live in residence, there’s always something to do and ways to meet people. All residences have common gathering spaces for casual socializing and Residence Advisors who plan activities. UBC is also well known for world-class athletics, guest speakers, and recreation programs. Learn
more here.
Front Desk
Front Desk services are located at Nechako Residence. This is the place to ask a question, pay fees, pick up mail, or borrow sports equipment. For hours and location,
head here.
Laundry
How convenient! Laundry machines operate on a card system—no need to collect coins. Students buy a card at a cost of $5. Machine locations: Monashee Place, Purcell, and Skeena basements, and each floor at Cassiar, Kalamalka, Nicola, Valhalla, Lower Cascades Building C, and Upper Cascades Building J.
Cycling & Parking
