UBC Okanagan students have convenient access to services and resources that support physical and mental well being. Student Housing and Community Services, along with UBC at large, has committed significant resources to providing a safe living and learning environment. But we can’t do it alone—your partnership and vigilance is critical. Stay safe, take care of yourself, and be prepared.
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Health and Wellness in Residence
Do you know how to respond to an overdose?
The street drug supply in BC is more toxic and unpredictable than ever. Find out how to access emergency naloxone in residence and learn more about substance use, harm reduction, how to recognize the signs of an overdose and how to respond. Learn more below.
Overdose response
Knowing how to respond to an overdose, even if you don’t think you’ll need to, makes the residence community safer for everyone. If someone is experiencing a known or suspected overdose, there’s no time to waste.
Know the signs of an overdose:
- Not moving / unresponsive
- Slow or no breathing
- Choking or snoring sounds
- Tiny pupils
- Blue or grey lips and fingernails
- Cold and clammy skin
Overdose response:
- Immediately call 911
- Give naloxone.
- Call Campus Security: 250 807 8111 (emergency line)
Emergency Naloxone Kits
Naloxone is a fast-acting drug used to temporarily reverse the effects of an opioid overdose. It can be delivered via injection or as a nasal spray for the emergency treatment of a known or suspected opioid overdose.
How to access emergency naloxone
In case of emergencies 24/7, immediately call 911.
Emergency nasal naloxone kits can be found mounted in every residence building (see list below), as well as adjacent to all AEDs on campus
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- Nechako: Front Desk, Pritchard, Residence Commons entry
- Purcell: Main entry, second floor entry
- Skeena: Main entry
- Nicola: Main entry, Commuter Hostel lobby
- Kalamalka: Main entry
- Lower Cascades: Building C Laundry Room
- Upper Cascades: Building I Laundry room
- Cassiar: Main entry, ground floor exit
- Valhalla: Main entry
- Monashee: First floor entry, ground floor entry
- Similkameen: Main entry
You can also receive personal a naxolone kit at the Naloxone Training with The HaRT Team drop-in every Thursday from 4-5 pm in the Residence Wellness Hub / Nechako 251 and by visiting Picnic on Wednesdays from 12-2 pm (more info here). More resources can be found here.
About the naloxone cabinets
Removing the naloxone triggers an alarm. The purpose of this alarm is to prevent misuse of the product and sounds locally only; it does not notify UBC, Student Housing or emergency services. If you are responding to a known or suspected overdose, call 911 immediately.
If naloxone is missing or a cabinet has been tampered with, please contact Campus Security at 250 807 9236 (non-emergency line) to let them know.
Learn more
- Health and Safety in residence, including info about emergency naloxone.
- Emergency and Crisis Response
- Overdose prevention and response
- Student Wellness
- Student Health Clinic
- Substance use supports and recovery resources
AEDs
Automated External Defibrillators (AEDs) are critical lifesaving devices that can provide a quick response in the event of a cardiac arrest.
How to access AEDs and emergency naloxone
- In case of emergencies 24/7, immediately call 911.
- AEDs are available in the Nechako commonsblock, as well as in publicly accessible buildings across campus.
Learn more about substance use health and harm reduction for fentanyl and accidental drug poisoning, plus how to prepare for and respond to accidental drug poisoning.
The Residence Wellness Hub is designed to be a low-barrier resource to access suite of wellness resources, and a convenient starting point to access the full range of Student Wellness resources at the UBC Okanagan campus. Located in the Nechako Commonsblock (NHC 251), students living on campus can access a variety of wellness resources without leaving the residence community. More info here.
Health and Wellness provide all students with counselling, nursing and medical support. The clinic nurse will be able to help you with your wellness needs and can offer a range of resources and services, including consultation and home visits. UBC counsellors provide individual and group counselling to students experiencing a wide range of difficulties. The physician is located at University Centre and can help manage your medical needs. Most wellness activities and consultations are free, however, valid health insurance is required to visit the campus physician.
Health and Wellness is located in the University Centre, third floor.
- Campus is home to an extensive hiking trail network.
- Yoga for Mental Wellness occurs Wednesdays at 3:10 in the Nechako Gathering room during the academic year
- Basketball courts and a ball hockey rinks are located North of Purcell Residence
- Nechako features a fitness room available to resident students 24/7. For more equipment visit the Hangar
For nutrition resources or to connect with with UBCO Food Service’s Registered Dietitian, visit here.
Getting sick is part of life. When the flu strikes, you may not have the time or energy to pick up fever-reducing items from the store. It’s wise to keep a flu kit ready in your room. Things to include:
- Digital thermometer
- Tissues
- Over-the-counter medications
- Cough syrup and cough drops
- Packages of soup
- Gingerale and/or juice
One of the best ways to avoid the flu is by getting an annual flu shot. Also consider updating other common vaccines before moving into residence, especially the vaccine for meningococcal meningitis. Check B.C.’s immunization website for information about which vaccines are advised and for whom.
Safety and Security in Residence
UBC works hard to support student and campus community safety. This effort is strengthened when everyone in the UBC Okanagan community participates.
Let’s work together to build safe communities in residence. Use these strategies to help keep our residence communities safe—for you and your neighbours.
Residence Advisors conduct nightly rounds of residence properties to ensure there are no safety hazards and all access doors are secure. UBCO Security is also available on campus 24/7 as a safety resource.
- Lock it up. Each time you leave and when you are sleeping, lock your unit and room door, plus any accessible windows.
- Don’t hold the door for strangers. Please don’t let people follow you into a locked residence building. If they have permission to be there as a resident’s guest, they will have their own electronic key—or a host to let them in
- Stop before you prop. Never prop open a building door, even if you are stepping outside for just a moment.
- Theft can happen. Don’t leave valuables, like your phone, laptop or wallet unattended in a study room, lounge or classroom—or even your unlocked room. Learn more about protect your valuables.
- Trust your instincts. If you feel like you or another resident is in danger, or if you witness suspicious activity, first call 911, then contact Campus Security (250.807.8111) and the Student Housing Front Desk (250.807.8050)
- Have a bike? Follow these bicycle security tips.
- Always walk with a friend after dark.
- Use Campus Security Safe Walk, available 24 hours a day.
- Be aware of your surroundings. Stay alert: using a cellphone or earphones can distract you.
- If you feel you may be in danger, call for help using a Campus Blue Light phone or dial 9-1-1 in an emergency.
- Help your friends be safe. Tell each other where you are going and when you will return.
- Avoid providing personal information such as email, full name, address or phone number to people you do not know well.
- Be aware that signals and messages may be conveyed and interpreted differently between people. Communicate your limits as clearly as possible. If someone is pressuring you into an unsafe situation—say no. Be direct and assertive.
- Don’t leave valuables in plain view in your room or car.
- In an emergency, dial 9-1-1.
- Campus Security will respond to emergency and non-emergency issues 24 hours a day. They also provide Safe Walk services.
- Blue Light Phones around campus also connect directly to UBC Security.
- Download the UBC Safe App and keep essential UBC Security phone numbers in your cellphone 250.807.8111
Laptops, tablets, smartphones, wallets, purses and personal identification documents can be an easy target for thieves in residence. Keep them safe by securing your room/unit every time you leave, even if it is just for a minute.
- Single-connected rooms are equipped with personal safes to securely store your valuables
- Keep photocopies of all your identification, credit cards, serial numbers—anything that would have to be replaced if your belongings were taken.
- It is important that all residents hold tenant insurance to protect your belongings from theft or damage due an unforeseen cause like a fire or flood. UBC is not responsible for lost, stolen or damaged property. Some students may already be covered under their family’s plan.
- It is not recommended to keep large amounts of cash or expensive jewelry in your room.
Cycling is a quick and healthy way to get around campus and see the sights. Consider these tips for keeping your bike safe from thieves:
- UBC Security recommends using a good quality steel U-lock and heavy cable lock for the front wheel.
- Don’t bring an expensive bike to campus.
- Consider storing your bike in your bedroom by using the bike hook provided or contact the Student Housing Front Desk to access the Monashee Place bike storage facilities.
- Smoking and vaping should only take place in designated smoking areas on campus. In the Residence community, there are smoking gazebos located near the Upper Cascades, Near Nicola and Kalamalka residences and on the South side of Nechako.
- To reduce wildfire risk, please ensure that your cigarette butts are disposed of safely in the receptable.
- Smoking in residence rooms is prohibited under the residence contract and poses a serious fire risk to the community. Please do not tamper with smoke detectors located in each residence room or remove window screens.
- Authorized personnel of the University may enter your accommodation, without prior notice, for reasons of health, safety or general community welfare, or to make repairs and deliveries to the room and room equipment, or to inspect the premises, or to investigate possible breaches of the Residence Contract.
- When possible, 24 hours notice will be given to an accommodation holder. Residence Life Staff will not access a resident room without permission from the Residence Life Manager.
- Emergency phones are strategically located throughout campus and offer an immediate connection to Campus Security, if needed.
- The UBC Campus Security office is located on campus—and responds quickly when dispatched.
- UBC Emergency First Response Team is a group of student volunteers aiming to support a safe and secure campus community by providing 24/7 medical and advanced first aid care on campus.
- The safety and comfort of everyone on campus is important – that’s why there is Safewalk! Traveling late at night? Afraid of going alone? Call Safewalk! Service is available to students, staff, and faculty 24 hours per day.
Campus Security oversees the Safewalk program on campus. Trained student UBC Emergency First Response Team (UBCEFRT) volunteers provide the service every evening until midnight. They can be identified by their red Safewalk jackets. During off-hours, Campus Security personnel provides the service.
- SVPRO is a confidential place and single point of contact for UBC students, staff and faculty who have experienced, or been impacted by, any form of sexual or gender-based violence, harassment or harm, regardless of where or when it took place.
Things to Know
- Sexual Violence Prevention and Response Office (SVPRO)
- How to stay safe and protect your valuables
- Where to find health and wellness services
- What to do in case of an emergency
Emergency Preparedness
Although rare, emergencies can happen within residence and the surrounding community. .
On-call Residence Advisors are trained to respond in the event of an emergency and are certified in First Aid and CPR. Other supports include the Residence Life Manager, Campus Security, and Kelowna RCMP.
If a major emergency or disaster occurs, officials say you need be prepared to be self-sufficient for 72 hours, even in residence. That may sound extreme, but if you’re ready, you’ll be able to respond confidently and safely during an emergency situation.
- Inform the Student Housing Front Desk in Nechako Residence immediately and let them know the source of the water leak: roof, window, pipe, washroom, etc.
- Do not walk through water.
- Avoid wet wires, electrical equipment and power outlets.
- Do not attempt to use moisture-damaged equipment.
- Douse small fires with fire extinguishers, located in residence common areas.
- For a spreading blaze, pull the fire alarm, leave the building by the nearest exit and call 9-1-1.
- Avoid flames, smoke and fumes by staying low to the ground.
- Do not use elevators.
- Walk, don’t run, and use handrails as you descend stairs.
- If you cannot safely get downstairs, go to the nearest safe area and wait for a firefighter.
Wildfire is part of the Okanagan Valley’s landscape and an important part of the ecosystem. As the risk of more severe fires grows in an already fire-prone region, it is incumbent on all of us to understand the risks and to prepare ourselves accordingly.
Reporting – Nearly one third of all wildfires in B.C. are detected and reported by the general public. Public wildfire reports have resulted in immeasurable savings in property damage, forest resources and fire suppression dollars. Report concerns regarding fire risk to Campus Security or 911. Learn how to report a wildfire and what to do if a wildfire is threatening the campus.
Preparing – While UBC Okanagan is a fire-smart campus, it is important to be prepared. During periods of wildfire activity, consider packing an emergency pack. For more information about emergency preparedness and a guide on how to prepare a grab-and-go bag visit PreparedBC. In the event of an evacuation due to wildfire, UBC Okanagan would receive guidance from the Regional District of the Central Okanagan(RDCO) To keep up to date with emergency updates, please register for emergency notifications from the RDCO
In the event of an emergency, we use the UBC Alert system to contact members of the campus community. Please ensure your contact information is up to date in Workday in order to receive these emergency notifications. If your phone number is in Workday you will automatically be signed up for UBC Alerts.
Campus Security personnel increase patrols during the summer and are trained and equipped to respond to minor incidents on campus.
- Expect power outages and phone disruptions, even for your mobile phone.
- Avoid overhead hazards, such as tree branches and power lines.
- Avoid glass and debris on sidewalks and roads.
- Keep flashlights and other emergency supplies nearby.
- Do not attempt to use computers, TVs, stereos or other electrical equipment.
- Avoid moving around in the dark unless you have a flashlight.
- Do not attempt to examine, repair or open electrical equipment.
- Keep the fridge closed in a blackout, to avoid having the contents get warm and spoil.
- Don’t allow someone without a key to follow you into your building.
- If an intruder appears angry or threatening, keep a safe distance away. Listen to what he or she says. Do not argue or raise your voice. Try to calm him or her down.
- Call 9-1-1 and inform residence staff immediately. Avoid remaining alone with an intruder.
- If an intruder leaves a parcel, envelope or suspicious item behind, do not touch it. Tell a staff member immediately.
- Make it easy to carry and easy to grab quickly. A backpack or light gym bag are ideal.
- Include two litres of water per person, per day, for 72 hours.
- Pack food that won’t spoil, such as canned food, energy bars and dried foods. Remember to replace food and water once a year.
- Pack a manual can opener, flashlight and batteries, battery-powered or wind-up radio, extra batteries, spare keys, and a first aid kit.
- Include special-needs items, if necessary, such as prescription medications, toiletries, equipment for people with disabilities, glasses or contact lenses.
- Don’t forget cash, especially smaller bills and coins, for use in pay phones or vending machines.
- Make sure you have contact information handy for people you will need to get in touch with, like relatives in and out of town.
- Move to an area of the same floor that they are on that is away from the hazard, behind a closed door to keep smoke out, and take refuge there until the fire department can assist with their evacuation.
- This could be a floor lounge or common space that has windows so the fire department would more easily be able to locate them.
- The person taking refuge should have a cell phone with them to contact Campus Security at 250-807-8111 or even 9-1-1 if necessary. Should the student not have a cell phone, they should flag down a Residence Advisor or peer and ask that they call Campus Security on their behalf.
- The person taking refuge and calling security can expect security to ask them to confirm their location on campus, describe any hazards and communicate with security about their need to evacuate.
Never use an elevator during a fire alarm. The elevator may seem to be functioning normally and open, however it could shut down before their trip is finished if the hazard affects the elevator’s operation.