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Advice for parents and guardians

By IT Support on January 17, 2014

Mother and daughter looking at computer together

Parents and guardians frequently ask how they can support their adult child while at university. Every family is unique. But we’ve observed some common themes that might help.

Before they leave

In general, parents and guardians should be supportive and trusting, encourage independence and provide a safety net. Before they leave for university:

  • Familiarize yourself with campus resources and phone numbers.
  • Ask your student to share important emails from the university admissions office.
  • Check the academic year schedule for significant dates.
  • Read the Residence Contract.

Additional tip: Pick up a copy of Don’t Tell Me What To Do, Just Send Money—The Essential Parenting Guide to the College Years, by Helen Johnson and Christine Schelhas-Miller. It offers a clear, current look at issues students and parents will face. If you only have time to read one book as your student starts university, make it this one.

While they’re away

It’s important to email or call. But, don’t wait by your laptop or phone to hear back. Students may want to know more about what’s going on at home and be less inclined to let you know what’s going on with them. Accept that you won’t know every detail of your child’s life. Show concern about how they’re doing, ask questions, but try not to invade their privacy. Often students want to let you know what is happening at their own pace.

Be prepared for “the phone call.” Often it comes just after midterms or near the end of first term. At that point, work is piling up, marks aren’t what they’d expected, they’re feeling overwhelmed and their coping skills begin to fail. They’re upset and, chances are, they’re going to call you. Don’t panic. Remember that this is normal and, as much as you’d like to alleviate their stress, you cannot (and should not) fix their problems. They will rely on you to reassure them they can successfully work through the challenges.

When they come home

Understand that your student may have difficulties returning home for holidays. For the several months they’ve been concerned about only their daily routine and lived without family rules. When they come home, it’s a transition for everyone.

Stock up on favourite foods for your visiting student and have plenty of laundry detergent on hand. Even though student life might be great, avoid rhapsodizing about university as the best years of one’s life. For students struggling with exams, papers and career worries, your fond memories can be of little comfort.

The academic expectations at UBC are rigorous. It’s normal for students with high marks in high school to get far lower grades at UBC. This may come as a shock to both you and your student. Don’t let him or her get down about it, but encourage them to get help. Students who seek assistance typically get back on track and do just fine.

Posted in Home Page | Tagged ubc housing, ubc parents, ubc residence

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  • Getting Started
    ▼
    • Prospective Students
    • Returning Students
    • Parents/Guardians
    • New to Residence
  • Residences
    ▼
    • At a Glance
    • Buildings
      ▼
      • Cassiar, Nicola, Purcell, Valhalla, Kalamalka, Skeena, Nechako
      • Similkameen Place
      • Lower/Upper Cascades
      • Monashee Place
    • Room Types
      ▼
      • Single Room
      • Single Connected Room
      • Four Bedroom Suite
      • One Bedroom Suite
      • Studio Suite
    • Residence Video Tours
    • Resources, Services & Amenities
    • Live Off Campus
    • Sustainability at UBCO Student Housing
  • Apply
    ▼
    • Important Dates
    • Essential Application Facts
    • How To Apply
      ▼
      • Application Forms
      • I’ve Applied — Now What?
      • Summer Housing – Fees and FAQs
    • Eligibility & Priority
    • How We Assign Rooms
    • Fees & Payments
  • Resources
    ▼
    • Important Dates
    • Fees & Payments
      ▼
      • Cancellations & Refunds
      • Summer Housing – Fees and FAQs
    • Residence Supports and Resources
    • Contracts & Residence Standards
    • Getting Around
    • Resources, Services & Amenities
    • Food Services
      ▼
      • Meal Plans
    • Live Off Campus
    • Commuter Students’ Hostel
  • Residence Life
    ▼
    • Moving In
      ▼
      • New to Residence
      • Move-in Checklist
      • What to Pack
      • Residences At a Glance
      • Early Arrival
      • Switches & Transfers
      • About Aug. 30, 2025 Move-in Day
      • Dining
      • Getting Around
    • Your Community
      ▼
      • Events and Calendar
      • Experience & Involvement Hub Info Sessions
      • Residence Academic Connections Program
      • Living Learning Communities
      • Meet your RLMs
      • Become an RA!
      • Academic and Career Advising
    • Contracts & Residence Standards
    • Health & Safety
      ▼
      • False Fire Alarms
    • Dining on Campus
  • Community Living
    ▼
    • Life in Residence
    • Rights and Responsibilities
    • Living With Roommates
    • Solving Problems
    • False Fire Alarms
  • Moving In
    ▼
    • I’ve Applied – Now What?
    • Early Arrival
    • New to Residence
    • Before You Leave Home
    • What Should I Pack?
    • Switches & Transfers
    • Fees & Payments

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