Parent Resources

UBC Okanagan students have convenient access to services and resources that support physical and mental well being. Student Housing and Community Services, along with UBC at large, has committed significant resources to providing a safe living and learning environment. But we can’t do it alone—your partnership and vigilance is critical. Stay safe, take care of yourself, and be prepared.

On this page

New to Residence / Before Your Arrival

Student Privacy and Third Party Authorization 

About Your Role / About Our Role 

More of your FAQs

New to Residence / Before Your Arrival

New to UBC? Check out our New to Residence Guide!

Make the most of your time by following this winter session residence guide to get set up. It includes important info like a pre-arrival checklist, archive of move-in emails, information about the residence experience, and other useful resources.

New to Residence Guide

Important Dates
About UBCO's Residence Community
  • About the residence community
  • About RAs and RLMs
  • About Nechako Commonsblock
  • UBCO’s residence buildings, including map
  • Residence programs and resources
Summer Checklist
  • https://okanagan.housing.ubc.ca/residence-life/moving-in/before-you-leave-home/

Health and Wellness is located in the University Centre, third floor.

What to Pack / What Not to Pack
  • https://okanagan.housing.ubc.ca/residence-life/moving-in/what-should-i-pack/
Meal Plan, Pritchard Dining Hall and Food Services
Nutrition and Diners with Food Allergies

For nutrition resources or to connect with with UBCO Food Service’s Registered Dietitian, visit here.

Important Contacts

Privacy / Third Party Authorization 

UBC works hard to support student and campus community safety. This effort is strengthened when everyone in the UBC Okanagan community participates. 

Residence Safety Strategies
  • Lock it up. Each time you leave and when you are sleeping, lock your unit and room door, plus any accessible windows. 
  • Don’t hold the door for strangers. Please don’t let people follow you into a locked residence building. If they have permission to be there as a resident’s guest, they will have their own electronic key—or a host to let them in 
  • Stop before you prop. Never prop open a building door, even if you are stepping outside for just a moment. 
  • Theft can happen. Don’t leave valuables, like your phone, laptop or wallet unattended in a study room, lounge or classroom—or even your unlocked room. Learn more about protect your valuables.  
  • Trust your instincts. If you feel like you or another resident is in danger, or if you witness suspicious activity, first call 911, then contact Campus Security (250.807.8111) and the Student Housing Front Desk (250.807.8050)   
  • Have a bike? Follow these bicycle security tips. 

FAQs

Although rare, emergencies can happen within residence and the surrounding community.

Why isn't my child texting me back?
Health and safety, including Wellness Checks
  • D
Fees & Payments (including Missed Payments)

Campus Security personnel increase patrols during the summer and are trained and equipped to respond to minor incidents on campus.

Maintenance issues in Residence
  • Expect power outages and phone disruptions, even for your mobile phone. 
Food and Nutrition
  • Keep flashlights and other emergency sup­plies nearby. 
Distance parenting
  • Don’t allow someone without a key to follow you into your building.
About Lightbouse Parenting
  • Make it easy to carry and easy to grab quickly. A backpack or light gym bag are ideal.
Visiting UBCO
  • Move to an area of the same floor that they are on that is away from the hazard, behind a closed door to keep smoke
Can I log in to my child's housing account?
  • Can I log in to my child’s account to accept their housing offer or make a payment?