UBCO Student Housing COVID-19 FAQs

Last updated: August 5, 2022

Along with UBC, Student Housing has implemented plans to provide the best possible accommodation for our residents given COVID-19 challenges and governmental mandates.

This page contains useful FAQs and resources based on what we currently know, and is being updated regularly following advice from provincial and federal health agencies. Below is a summary of what we currently know, and we appreciate that we will all need to be adaptable and flexible.

Health and safety remains our first priority and we continue to work closely with governmental and post-secondary partners within B.C. to ensure our plans are aligned with health and safety guidelines. Please note that our typical array of amenities and services may be temporarily adjusted due to health and safety directives.

If you are travelling to Canada please visit UBC’s Travelling to Canada During COVID-19 web page for important resources and updates.

For more information about UBC’s plans to welcome students back to campus, mask mandates, rapid testing, and vaccine passports, visit UBC Okanagan’s Returning to Campus page.

 

GENERAL ENQUIRIES

I am moving to UBCO from outside of Canada. What do I need to know?

If you are travelling to Canada please visit UBC’s Travelling to Canada During COVID-19 web page for important resources and updates. If you require self-isolation due to travel, please  visit the UBC self-isolation website for information about off-campus self-isolation accommodation.

Where can I find more information about student supports?

COVID-19 RESIDENCE RULES AND SAFETY

Tell me more about the COVID-19 Student Housing Health and Safety Rules

Rules are in effect in all Student Residences managed by UBC Student Housing to help maintain the health and safety of yourself and others in the residence community. Compliance is mandatory; failure to follow the stated rules may result in residence standards action and/or termination of your residence contract and eviction from residence. Full details along with the rules themselves can be found here.

Where do I need to wear a mask in residence?

UBC students, staff, faculty and visitors are not required to wear face covering when in indoor building common spaces. For more information visit our Residence Rules page here.

Do students need to be vaccinated to live in residence?

The Provincial Health Officer of British Columbia has lifted the proof of vaccination requirement for students living in residence. See more here.

How is Student Housing helping to mitigate the spread of COVID-19?
  • Promoting the importance of getting fully vaccinated as soon as possible.
  • Promoting resident and staff use of the Rapid Testing Clinics and Vaccination Clinics when available on campus.
  • Promoting COVID-19 and other contagious illness prevention strategies (e.g., good cough etiquette, clean hand hygiene and staying home if ill).
  • Residence staff are trained to refer residents with cold or flu-like symptoms to HealthLink BC at 8-1-1, Student Health Services or a student’s own health care professional.
  • A limited number of self-isolation units are set aside for residents who need to self-isolate.
  • Hand sanitizer dispensers are placed in each Commonsblock and the residence dining rooms.
  • Enhanced cleaning and sanitizing.
For parents: How will you ensure my student doesn’t get sick?

Student Housing continues to take measures that align with guidance from health authorities and help create a healthy, safer and supportive community environment, noting that it takes everyone in the community to accomplish this goal. Please appreciate that when it comes to communicable illnesses, no one can ensure perfect safety from sickness.

What will be required of me to help keep my community healthy?

COVID-19 Residence Rules are in effect in all student residences managed by UBC Student Housing & Hospitality Services to help maintain the health and safety of yourself and others in the residence community. These rules are informed by direction from BC Public Health, and compliance is mandatory; failure to follow the stated rules may result in residence standards action and/or termination of your residence contract and eviction from residence. Full details along with the rules themselves can be found here.

Can I access a COVID-19 vaccination at UBC?

Free COVID-19 vaccination clinics are occasionally available on campus, and we will advertise these when they become available. Please note that you do not need a BC Personal Health Number, a BC Services Card or to be enrolled in BC’s Medical Services Plan to receive a vaccine.

COVID-19 PREVENTION, ASSESSMENT, TESTING AND COMMUNICATION

If I'm feeling sick, what should I do?

If you are feeling ill, are experiencing symptoms of COVID-19 (such as fever, dry cough, difficulty breathing, or lack of taste or smell), or think you may have come into contact with someone with COVID-19, follow these steps:

  1. Stay home.
  2. Check your symptoms on the BC Centre for Disease Control website.
  3. Use this self-assessment tool to determine your next steps (be that visiting a clinic, testing facility, emergency department, etc).
  4. Contact the front desk for a rapid test kit.
  5. Self-isolate until your test results come back. If you require food, medication, or have other needs while isolating, contact the Front Desk to alert us of your situation, and we will outline supports for you.
  6. If you test positive, please reach out to your RLM or the Student Housing Front Desk for next steps.

Visit the BC Centre for Disease Control website for the most up-to-date information about COVID-19.

What will happen if a resident contracts the virus while living in student housing?

Students are required to follow the BC CDC guidelines and isolate accordingly. Feel free to contact the Front Desk for more information.

Will I be told if another person at UBC or on my floor/house/residence is diagnosed with confirmed COVID-19?

In the event of a confirmed case, information would be provided by the relevant health agency, according to their protocols.

What Residence amenities have been adjusted in response to COVID-19?

We will continue to provide the services and amenities that align with guidance from health authorities and help create a healthy, safer, and supportive community environment. Keep in mind that we may have to adjust our services and amenities on an ongoing basis, often on short notice, to align with public health authorities.

What other preventative measures can I take?

The advice from health agencies is:

  • Be fully vaccinated before you arrive to campus or as soon as you are able after arrival.Wash your hands frequently for at least 20 seconds using soap and water.
  • If a sink is not available, 60-90% alcohol-based hand rubs (hand sanitizer) can be used to clean hands if they are not visibly soiled. If they are visibly soiled, you can use an alcohol-based disposable hand wipe to remove the dirt and then use an alcohol-based hand rub.
  • Do not touch your eyes/nose/mouth with unwashed hands.
  • When you sneeze or cough, cover your mouth and nose with a disposable tissue or the crease of your elbow and then wash your hands.
  • Stay home when you are ill to avoid spreading the illness to others.
  • Avoid close contact with people who are sick with an infection.
  • If you are ill, have flu symptoms like a fever or cough, you should stay home.

AND FINALLY: Please ensure you are familiar with our current COVID-19 Residence Rules (subject to frequent change).

FOOD ON CAMPUS

What options are available to students who are self-isolating?

Please contact the Student Housing Front desk. Learn more here.

Due to COVID-19, additional travel restrictions are in place. International students who are abroad must fulfill specific criteria to be eligible to travel to Canada at this time.

ADDITIONAL QUESTIONS?

Please do not hesitate to reach out to our office and we can direct you to supports.

If you’re facing financial hardship or have questions around your finances, speak to our student services department.

We also understand this is a challenging time for many and we are here to help.

Please check this page regularly for important updates. We also encourage you to stay up-to-date at www.ubc.ca where you will find FAQs with additional resources and information.